Using the Pool Queue FTP Server

Overview

The Pool Queue FTP server provides an easy way for clubs to upload live results and other related files. Each club has an isolated FTP folder that only they can access. The FTP server is available at:

📍 Server Address: ftp.poolq.net

System Administrators can find their FTP username and password by navigating to Setup → Site in the Pool Queue system and scrolling down to the FTP section.

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Configuring HyTek Meet Manager for FTP Uploads

When configuring HyTek Meet Manager for use with the Pool Queue FTP server, use the following settings:

• Server Address: ftp.poolq.net

• Port: 0 (zero)

• Username: (Provided in Setup → Site within Pool Queue)

• Password: (Provided in Setup → Site within Pool Queue)

• Working Directory: / (Do not change this; each club is automatically placed in its designated folder.)

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Accessing Uploaded Files

Once files are uploaded to the FTP server, they can be accessed via HTTPS from the club’s Pool Queue website. Users can view their uploaded content by navigating to:

• https://yourclub.poolq.net/liveresults

• https://yourclub.poolq.net/ftp

Replace yourclub.poolq.net with your actual Pool Queue website domain.

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Removing Uploaded Files

When you no longer wish the uploaded content to be visible on your site, select the [Clear FTP content] command from the FTP section of Setup → Site.  Note: this operation can take some time, depending on the number of files you have uploaded.

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Security & Best Practices

✅ Keep Your FTP Credentials Secure
Each club has a unique FTP username and password. Do not share your credentials with unauthorized users.

✅ Acceptable Use Policy
All usage of the FTP server must adhere to the Pool Queue Acceptable Use Policy. Misuse of the server may result in restricted access.

✅ No Additional Folder Setup Needed
Each club is automatically placed in their designated folder upon login. You do not need to manually specify a folder when uploading.