Member Experience with Notifications

Once notifications are enabled for your organization, account holders manage them through the Notification Center. This area is found under My Account when they are logged in.

Permission states

When visiting the Notification Center, account holders may see different permission states:

• Allowed – Notifications are already turned on for the browser or device.

• Blocked – The browser or device has denied notifications. The account holder must change this in browser/device settings.

• Not set – Notifications have not been requested yet. The Notification Center will prompt them to allow.

• iOS devices – On iPhone/iPad, notifications only work if the site is installed to the Home Screen as an app.

Subscribing and unsubscribing

• Account holders can subscribe the current device by pressing Enable Notifications.

• Subscriptions can be removed at any time from the Notification Center.

Managing devices

Account holders may subscribe multiple devices (for example, a home computer, a phone, and a tablet). For each device they can:

• Add a nickname for easy recognition.

• See details such as browser, operating system, and device type.

• Assign the device to a specific member if they only want notifications related to that member.

• Disable or remove the device entirely.

This gives account holders fine-grained control over how and where they receive notifications.