Fees Overview

Fees in Pool Queue are used to apply additional charges or discounts during registration.

These are typically one-time or per-season items such as:

• Registration fees
• Insurance fees
• Initiation fees
• Volunteer or fundraising fees
• Account or returning member discounts

Where to Manage Fees

Fees are configured in the Admin area under Setup → Registration.

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How Fees Work

Fees are applied automatically when a member is registered. Depending on how the fee is set up, it may apply:

• Per member (once per season)
• Per account (once per season)
• Per registration
• As a fixed amount or percentage
• As a discount instead of a charge

Some fees are designed to apply only once within a season, even if a member or account has multiple registrations.

For example:

• A member fee (such as insurance) is only billed once per member per season
• An account fee is only billed once per account per season

This prevents duplicate charges when members register in multiple rosters during the same season.

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Fees vs. Billing

It’s important to understand that fees are separate from your main billing setup.

• Fees → one-time charges or adjustments applied during registration
• Billing → the ongoing cost (monthly, session-based, or custom schedules)

For example:

• A monthly training fee is part of billing
• A registration or insurance fee is a fee

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Types of Fees

Pool Queue supports a variety of fee types, including:

• Member fees – applied once per member per season
• Account fees – applied once per account per season
• Registration fees – applied each time a member registers
• Monthly add-on fees – additional recurring charges alongside billing
• Discounts – such as family or current member discounts

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When to Use Fees

Use fees when you need to:

• Add one-time or seasonal charges during registration
• Apply fees once per member or account, even with multiple registrations
• Apply charges each time a member registers
• Offer discounts based on family size or returning members
• Handle non-training costs separate from your main billing structure