Auditing and Security

The ID Card system in Pool Queue is designed to be secure and privacy-conscious.
When your organization enables Audit Lookups, the system records every time a public ID Card page is opened — giving administrators visibility into when and how cards are used.

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1. What Audit Lookups Record

If the Audit Lookups setting is turned on under
Admin → Setup → Accounts → ID Cards, Pool Queue logs a record each time anyone views a member’s public ID Card page.

2. Viewing Audit History

Authorized users can review audit logs directly in the admin area.

To view audit activity:

1. Go to Admin → Setup → Accounts → ID Cards.

2. The page displays recent lookup activity for the past year (newest first).

3. Columns include Date/Time, Member Name, IP Address, Browser, and Referrer.

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3. Permissions

Only users with the following roles can view audit data:

Role	Access
System Administrator	✅ Full access
Registrar	✅ Full access

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4. When to Use Auditing

Auditing is most useful when your organization:

• Needs traceability for facility entry or event access,

• Wants insight into how often cards are scanned, or

• Wishes to monitor external link usage for security compliance.