Creating an invoice adjustment

An invoice adjustment* is a payment in the system that will balance a partially paid invoice to zero.  An invoice adjustment is only available when partial refund(s) exist for the invoice in quest.  The option to create an invoice adjustment is provided in two locations:

• When performing a partial refund
• The Actions menu of the invoice on the Invoices view.

* Invoice adjustments are not available to organizations using QuickBooks Online.